--- title: Webinar The art of creating a safe app trust and security description: How to reach a safer environment for your app/game users and agents? --- [Skip to content](https://get.helpshift.com/webinar-the-art-of-creating-a-safe-app-trust-and-security#main-content) - [Documentation](https://happy.helpfulhero.com) - [Support](https://happy.helpfulhero.com) [![Group 306](https://get.helpshift.com/hs-fs/hubfs/Group%20306.png?width=300&height=86&name=Group%20306.png) ![clean-logo-2024](https://507386.fs1.hubspotusercontent-na1.net/hubfs/507386/clean-2024/logo/clean-logo-2024.svg)](https://www.helpfulhero.com) Click Me PANEL DISCUSSION # The art of creating a safe app: Trust and Safety ### How to create a safe community with Keywords Studios, Two Hat and Helpshift ### What is in this webinar? With the huge rise of multiplayer online games (MMOs) like World of Warcraft, League of Legends, and battle royale games like Fortnite, a complex monitoring system started to emerge to protect users and agents from toxic behaviors in games. Dating apps, marketplaces and social networks have also been a nest for creepy behaviors prone to some users leveraging these platforms for cyberbullying, harassment, hate/toxic language, scams, stalking, threats, sexual harrasment and even traffickers finding and grooming victims. Brands have the difficult responsibility to provide a safe and positive experience for their users to gartner a strong community. A significant number of app users cite toxic behavior as their primary reason for leaving the app/game. Join Helpshift and Keywords Studios as we deep dive into that crucial topic to understand how you can reach high moderation standards and well-being experience for your app/game users and agents?   ### What will you take away? - How combining human moderation and technology can help you reach a safer environment for your app/game users and agents? - How can you reduce the risk of burnouts for your agents exposed to toxic users’ communications? - Learn some of the best practices to scale successfully a safe moderation process for your app/game ##### WATCH NOW [![Trust](https://get.helpshift.com/hs-fs/hubfs/3-Oct-27-2022-08-43-53-8633-PM.png?width=1200&height=901&name=3-Oct-27-2022-08-43-53-8633-PM.png)](https://get.helpshift.com/webinar-the-art-of-creating-a-safe-app-trust-and-security)   [![Group 306](https://get.helpshift.com/hubfs/Group%20306.png)](https://www.helpshift.com) © 2026 Helpshift