Saving Lives Through Real-Life Threat Management

Video games today are dynamic social networks where players connect, create, and interact. But with this evolution comes a sobering reality: the presence of harmful and illegal content that poses real-world dangers. Legislation like the Digital Services Act (DSA) and the UK Online Safety Act now mandates that studios monitor and report user-generated content (UGC) for threats such as child exploitation, terrorism, violent threats, and self-harm/suicide.

Ignoring these threats isn’t an option. Beyond legal compliance, studios are ethically responsible for protecting their players, moderators, and support staff from the unthinkable. Yet many face significant challenges — limited resources, lack of expertise, and no direct connections to law enforcement — making effective Real-Life Threat Management a daunting task.

This webinar brings together seasoned Trust & Safety and Player Support experts who have firsthand experience navigating these challenges. They will share actionable strategies, workflows, and lessons learned to empower your team to address real-life threats head-on — and perhaps even save lives.

What you’ll learn:

• The Stakes Are Real: Understand the legal, ethical, and emotional costs of ignoring real-life threats in gaming communities.
• Proven Strategies: Gain practical guidance on implementing workflows that effectively identify, escalate, and manage harmful content.
• Lessons from the Frontlines: Hear real-world stories and insights from experts tackling these challenges today.