eBook

New World of Customer Service Automation

What this guide covers

AI is ubiquitous in our lives. From bots to real-time analytics, and natural language processing (NLP) to auto-classification — we use AI on a daily basis. Now it’s time to bring those same technologies into our in-app customer service solutions.

 

What you’ll learn

  • The New World of Customer Service Automation
  • Delivering Instantaneous Service
  • Deploy Conversational Bots that Consumers Love
  • Real-Time Insights to Track and Mitigate Emerging Issues
  • Fixing The ‘Leaky Bucket’ Problem of Customer Service
Helpshift eBook: New World of Customer Service Automation