AI is ubiquitous in our lives. From bots to real-time analytics, and natural language processing (NLP) to auto-classification — we use AI on a daily basis. Now it’s time to bring those same technologies into our in-app customer service solutions.
What you’ll learn
The New World of Customer Service Automation
Delivering Instantaneous Service
Deploy Conversational Bots that Consumers Love
Real-Time Insights to Track and Mitigate Emerging Issues
Fixing The ‘Leaky Bucket’ Problem of Customer Service
