Retaining Mobile App Users with Superior Customer Experiences
Watch the Webinar On-Demand
Join us to discover how to have the best in-app customer service experience, and manage app reviews to increase CSAT and customer acquisition.
What's in this webinar?
The most successful apps have one thing in common: a superior customer experience across the entire user lifecycle. To compete with the best, you have to learn from the best. Join our upcoming webinar for insights on delivering a flawless experience from in-app customer support to managing app reviews.
Jake Petersen, Customer Experience Strategy Leader at Helpshift and Vera Rabkina, Head of Ratings & Reviews at AppFollow will share their top pointers for providing the best in-app customer experience for mobile apps and games, and how to manage app reviews to increase CSAT and retain users.
What Will You Take Away?
- Customer service strategies to successfully release a new mobile app and continuously improve them with real-time user feedback
- How to achieve the best in-app customer service experience
- A blueprint for improving app reviews management to acquire and retain new users
Head of Community Management, Kolibri Games
Customer Success Manager, Helpshift
Marketing Content Manager, AppFollow