Automated Game Error Reporting and In-App Player Support Done Right
What's in this Webinar?
The competition to quickly build more immersive, cross-platform, glitch-free app experiences is intense. To address these issues and stay ahead of competition, developers need platform and device agnostic tools. Backtrace’s automated error reporting and Helpshift’s in-app player support solutions provide developers with the insight and data they need to quickly find and address code issues across all platforms and devices. Together, Backtrace and Helpshift keep engineers focused on building and maintaining seamless app experiences.
What you’ll learn
- Best practices for facilitating call deflection with automated bots by leading companies
- How to provide a better customer support experience by equipping agents with more real-time data
- How to give developers more insight into the issues users face while using their apps