About Helpshift
Helpshift is the only mobile-first, truly in-app customer support platform. Helpshift’s patented AI technology allows brands to save time and scale their support efforts while reducing user churn and increasing their CSAT score.
About Backtrace
Backtrace is a cross-platform crash and exception management tool that makes it easy to capture game and app errors from all runtime environments. Development and support teams can quickly prioritize and resolve the most important issues 50-90% faster by spending less time debugging. Our solution captures detailed dumps of failed application state, automating analysis of the data, highlighting the important classifiers, and archiving this in a powerful database. We offer multiple workflow integration points like Slack, JIRA, and PagerDuty. Backtrace gives developers unfettered access to all your data to increase your team's efficiency and get to the root-cause faster.
About Keywords Studios
At Keywords Studios, we deliver our clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.
Within Keywords Player Support, we have the tools and the expertise to help keep your players happy, whether that’s handling support tickets efficiently or growing your communities on social media. Our Player Support services include:
- One on One Player Support
- Community & Social Media Management
- Trust and Safety – Moderation
- Consulting Services
Your players want the best. They want innovative experiences with innovative and immersive gameplay.
About KantanAI
KantanAI aims to build universal understanding and transform industries. By combining human expertise and artificial intelligence, KantanAI gives businesses the ability to understand their customers, collaborate more effectively and create richer experiences.
KantanAI products allow organizations
• to become more agile,
• onboard new territories faster,
• shift the hiring focus from language to product knowledge/expertise
• remove the language barrier
Together, let’s make your products smarter. Your customer experiences more exceptional. Your people more productive. Your processes more profitable. And your systems more powerful.
Artificial Intelligence. Done Differently.