Webinar Series

Player Engagement Series: Elevate Player Experiences

 

Join Keywords Studios and industry leaders in an exclusive webinar series designed to help game studios master player engagement and retention. Gain expert insights, actionable strategies, and real-world examples to optimize Live Ops, Player Support, Trust & Safety, VIP growth, D2C strategies, and Community Engagement—ensuring seamless, player-first experiences.

Sign up for all webinars 👉

Browse below to register for individual sessions. 👇

 

Upcoming Live Webinars

FTC's Latest Video Game Enforcement: From Compliance to Competitive Advantage

The FTC's recent enforcement action marks a turning point.

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AI Agent Copilot: Enhancing Agent Productivity

Helpshift will unveil four much-awaited features of AI Agent Co-pilot, a game-changing suite of AI-powered features designed to enhance agent efficiency, reduce response time, and elevate your customer experience.

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On-Demand Webinars

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FTC’s Latest Video Game Enforcement: From Compliance to Competitive Advantage

The FTC’s recent enforcement action against Genshin Impact marks a turning point.

Join Keywords Studios and k-ID for an expert-led discussion on how publishers can turn compliance into an opportunity to maintain strong player engagement and retention.

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Strategies to Overcome Scalability Challenges in Online Safety

In today’s video game industry, with widespread staff reductions and budget cuts becoming the norm, the directive is clear: do more with less. Trust & Safety teams are being asked to protect players and grow their userbases despite reduced resources. In this 40-minute session, our Trust & Safety veterans will share actionable insights from their experience partnering with studios.

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Pioneering AI-Powered Multilingual Support to Improve Global Customer Experiences

Watch this on-demand webinar to explore how cutting-edge AI-powered multilingual support is transforming global customer experiences. Discover the innovative strategies and remarkable outcomes achieved by Huuuge, a pioneering Helpshift customer, at the forefront of integrating AI and human intelligence for mastering multilingual support.

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Who Should Attend?

🎮 Game Publishers &
Developers

Stay ahead of evolving player engagement strategies.

👥 Trust & Safety, Moderation, and Community Leaders

Create safe, thriving player communities

📈 Player Support &
Experience Teams

Learn best practices for retention and engagement.

💡Product & Live Ops
Managers

Drive long-term player engagement and revenue growth.

🛠 CTOs & Technology
Leaders

 Leverage AI-driven solutions for seamless player experiences

 

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