Player Engagement Series: Elevate Player Experiences
Join Keywords Studios and industry leaders in an exclusive webinar series designed to help game studios master player engagement and retention. Gain expert insights, actionable strategies, and real-world examples to optimize Live Ops, Player Support, Trust & Safety, VIP growth, D2C strategies, and Community Engagement—ensuring seamless, player-first experiences.
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Upcoming Live Webinars
FTC's Latest Video Game Enforcement: From Compliance to Competitive Advantage
The FTC's recent enforcement action marks a turning point.
Learn more
How Trailmix Games Built And Scaled A Community And Support System From The Ground Up
In this webinar, we'll explore strategies for establishing robust player support and community management frameworks. Join our guest Aino Kinnunen, Player Experience Lead at Trailmix Games (Supercell Investee company), who built Trailmix's player support from scratch and curated their social media strategy.
Cracking the LiveOps Code: Strategies for Player Engagement and Retention
In today's fiercely competitive gaming landscape, simply releasing content isn't enough. True success hinges on crafting dynamic, engaging experiences that keep players coming back for years. This isn't just about retention – it's about building thriving communities and creating "forever games." Join us for a deep dive into the future of Live Operations. We'll cut through the noise and reveal the strategies and technologies that will help you build lasting player relationships.
Join us for an insightful 45-minute webinar. Helpshift will unveil four much-awaited features of AI Agent Copilot, a game-changing suite of AI-powered features designed to enhance agent efficiency, reduce response time, and elevate your customer experience.
FTC’s Latest Video Game Enforcement: From Compliance to Competitive Advantage
The FTC’s recent enforcement action against Genshin Impact marks a turning point.
Join Keywords Studios and k-ID for an expert-led discussion on how publishers can turn compliance into an opportunity to maintain strong player engagement and retention.
Lessons from 20 Years in Online Child Safety: How Trust & Safety Drives Business Success
Join our upcoming webinar to uncover the hidden value of safety, privacy, and moderation in gaming and beyond. Children's platforms have long recognized the business wisdom of prioritizing user safety—not just as a moral imperative but as a strategic business decision. The wider industry can learn crucial lessons from these trailblazers.
Strategies to Overcome Scalability Challenges in Online Safety
In today’s video game industry, with widespread staff reductions and budget cuts becoming the norm, the directive is clear: do more with less. Trust & Safety teams are being asked to protect players and grow their userbases despite reduced resources. In this 40-minute session, our Trust & Safety veterans will share actionable insights from their experience partnering with studios.
Pioneering AI-Powered Multilingual Support to Improve Global Customer Experiences
Watch this on-demand webinar to explore how cutting-edge AI-powered multilingual support is transforming global customer experiences. Discover the innovative strategies and remarkable outcomes achieved by Huuuge, a pioneering Helpshift customer, at the forefront of integrating AI and human intelligence for mastering multilingual support.
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