Managing a Trust & Safety operation means balancing immense pressure, high-stakes Real-Life Threats, and the welfare of your team - all at the same time. You know the daily exposure to harmful content takes a toll, but how do you effectively measure and mitigate it? What interventions truly work, and how can you build a data-backed case for moderator wellbeing within your organization?

Join our next webinar in our Player Engagement series, where industry leaders Jeffrey DeMarco (Associate Director, Centre for Abuse and Trauma Studies), Alice Hunsberger (Head of Trust & Safety, Musubi), and Sabine Ernst (Wellbeing Program Manager, Keywords Studios) will reveal key insights from new research and share practical, actionable strategies to support your moderation teams.

Our panel will dissect some of the most compelling insights, including:

• The Nuance of Resilience: Explore initial findings on why some moderators may be more naturally resilient than others, and what this means for screening and support strategies.

• Decoding Program Effectiveness: Gain unique insights into the effectiveness of the Keywords Studios moderator wellbeing program, highlighting the ROI of care.

• Empowering T&S Advocates: Learn how to leverage these insights to champion moderator wellbeing initiatives.  

This discussion will equip Trust & Safety professionals with the data and arguments needed to advocate for robust wellbeing programs, proving their value not only ethically but also to your organization's operational excellence and long-term success. Together, we can foster a more sustainable and supportive environment for all content moderators across the gaming industry.

Register Now