Webinar
From Zendesk to Helpshift, and a New Support Team:
How KIXEYE Boosted CSAT by 40% in Just 12 Weeks
Sept 18th | 9 AM PDT | 12 PM EDT | 5 PM BST
Join us on September 18 for a behind-the-scenes look at how KIXEYE (part of Stillfront Group AB) rebuilt its entire player support system—changing its BPO partner and support technology—in just a few weeks, and achieved a +40% jump in CSAT. In this exclusive live webinar, the talented Kari Franz (Customer Support & Ops Manager at KIXEYE) shares her real-world experience, lessons learned, and what it really takes to deliver world-class support.
Why Attend?
- Learn how to scale support across multiple games and diverse player communities using AI, automation, and self-service
- Discover how KIXEYE onboarded a new BPO team in just 10 days, deployed Helpshift in under 12 weeks—and boosted CSAT by 40%
- Get Kari’s insider tips and ask her directly how she delivered these exceptional results
Register Now