The Modern In-App Support Journey
Who Should Download?
Today’s consumers aren’t just mobile, they’re in-app. Driven by a richer user experience, personalization, and convenience, in-app is now the gold standard for creating “wow” moments. So when app users need help, they rightfully expect it to be in-app too.
What this eBook covers
This short eBook introduces the four key features that make-up Helpshift’s Modern In-App Support Journey. Those features include: SDK X, Help Center 2.0, Smart Intents, and Feedback Bots.
What you’ll learn
- How the consumer market has evolved to in-app
- What it takes to make a successful app
- How key features work together to create a consistent, cohesive support journey