The Modern In-App Support Journey

Who Should Download?
Today’s consumers aren’t just mobile, they’re in-app. Driven by a richer user experience, personalization, and convenience, in-app is now the gold standard for creating “wow” moments. So when app users need help, they rightfully expect it to be in-app too.

What this eBook covers

This short eBook introduces the four key features that make-up Helpshift’s Modern In-App Support Journey. Those features include: SDK X, Help Center 2.0, Smart Intents, and Feedback Bots.


What you’ll learn

  • How the consumer market has evolved to in-app
  • What it takes to make a successful app
  • How key features work together to create a consistent, cohesive support journey
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