--- title: 2023 State of Player Support in Console Games description: Discover why 62% of players voted console as the least supportive platform and how 89% crave easier access to assistance. image: https://get.helpshift.com/hubfs/Helpshift%202023%20State%20of%20Player%20Support%20in%20Console%20Games.png --- [Skip to content](https://get.helpshift.com/2023-state-of-player-support-in-console-games#main-content) - [Documentation](https://happy.helpfulhero.com) - [Support](https://happy.helpfulhero.com) [![Group 306](https://get.helpshift.com/hs-fs/hubfs/Group%20306.png?width=300&height=86&name=Group%20306.png) ![clean-logo-2024](https://507386.fs1.hubspotusercontent-na1.net/hubfs/507386/clean-2024/logo/clean-logo-2024.svg)](https://www.helpfulhero.com) Click Me # 2023 State of Player Support in Console Games 🚀 Elevate Your Gaming Experience with Exclusive Insights!  Dive into "The State of Support in Console Games" study to unlock a treasure trove of revelations that will reshape your gaming encounters. Discover why 62% of players voted console as the least supportive platform and how 89% crave easier access to assistance. Uncover the frustrations gamers face, from game-breaking bugs to login hiccups, and explore innovative support solutions like AI-powered chatbots and a dedicated "Gamer Concierge." Don't miss out – download the study now and revolutionize your gaming support journey! ![Untitled design (39)](https://get.helpshift.com/hs-fs/hubfs/Untitled%20design%20(39).png?width=1920&height=1080&name=Untitled%20design%20(39).png)   ### ✨ Key Findings ✨ - **Platform Perils**: 62% rate console support as outdated compared to mobile games. - **Frustration Facts**: 33% regularly face frustrations; 89% desire easier access to support. - **Innovation Insights**: Embrace AI-powered chatbots, personalized support experiences, and innovative features like 'Community Support Rewards.' Ready to level up your gaming support? 🎮 Download now! 🎮 ##### DOWNLOAD NOW [![Group 306](https://get.helpshift.com/hubfs/Group%20306.png)](https://www.helpshift.com) © 2026 Helpshift