Copyright © 2013 Helpshift, Inc. All rights reserved.
Mobile-First Companies Already Using Helpshift
High School Story
Native SDKs for:
“Helpshift is our secret weapon. Every day, we transform 1,000 possible negative ratings into 1,000 fans. It was a no brainer for us.”
Oliver Miao, CEO, Pixelberry Studios and creator of High School Story, a top-50 grossing iOS game
Get the Helpshift feedback product free for up to 10,000 Monthly Active Users (MAU).
Connect directly with your users. Increase app engagement. Boost app ratings.
Now with full support for iOS 7
Add a message center for feedback and customer support.
Talk to users without driving them out of your app.
Enable in-app self service with a searchable FAQ to help customers help themselves.
"We implemented Helpshift in our iPhone app and now support is fast, clean looking, works offline, and easy to organize. Users find what they need faster and our support team has been able to focus more on product insights and less on answering the same questions over and over again. We were able to reduce our time spent handling support by half.”
Founder & CEO, Astrid (Acquired by Yahoo!)
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Ask customers to review your app after you've helped them. This is the best time to ask for a review.
Free forever. No credit card required.
A DIRECT LINE TO YOUR USERS, IN-APP
Helpshift is the first help desk built for iOS and Android apps.
The awesome folks at @helpshift are going above and beyond helping me setup their fantastic customer support system into my apps.— Massimo Biolcati (@BiolcatiMassimo) October 25, 2013
Sign up for your free Helpshift account to download the 4.0 SDK
Add the Resources to your project and integrate with one line of code
Tweet @helpshift with your App Store link when you go live